Our Office Policies
Immunization and
Antibiotics Policy
Immunizations save lives. At Wildwood Pediatrics, we know that choosing to vaccinate is a deeply personal decision. We require all patients to adhere to the immunization schedule recommended by the CDC, except in rare instances of medical contraindications to an immunization. We welcome the discussion of all concerns, and we want parents to feel heard, informed, and comfortable with any decision. We ultimately believe that vaccines are safe and effective in preventing deadly and debilitating diseases. Furthermore, we also have a duty to protect our community and patients who are unable to receive certain vaccines (either due to young age or due to being immunocompromised, etc). Patient families who do not intend to vaccinate will need to find a different pediatrician.
Antibiotics must be used responsibly. We strongly believe in using antibiotics responsibly, and endeavor to only use them when a bacterial infection is present. We do not prescribe them without thorough examination and any necessary testing. Antibiotics do not help in instances of viral infections, and may cause unintended side effects when overused or used inappropriately.
Late and No-Show Policy
We value your time. We understand that life can be unpredictable, and sometimes delays happen. To ensure timely care for all our patients, we ask that you arrive on time for your scheduled appointment. If you are running late, please call our office as soon as possible. Patients arriving more than 10 minutes late may need to be rescheduled, depending on our availability. We appreciate your understanding and cooperation in helping us maintain a smooth schedule and provide timely care for all patients.
Cancellations happen. We request 24 hours notice if you need to cancel or reschedule an appointment. If you do not call and you do not show up for your appointment, we will consider this a “no-show.” After three no-shows, the office may need to terminate the doctor-patient relationship. This policy helps us manage our schedule efficiently and allows other patients to use the time.
Financial Policy
All payments are due at the time of service. This includes co-pays and deductibles. If we are in-network providers for your insurance, we will bill your insurance and collect only the patient responsibility amount at the time of service. Please contact your insurance company to determine if our practice has a contract with your insurance company. If you experience circumstances beyond your control, please contact our billing office and we will be happy to make payment arrangements.
We are a cashless office. We accept debit and credit cards, Visa, MasterCard, Discover, and American Express.